Shipping Information

Orders placed in the United Kingdom, Australia and United States

Standard Shipping (12–15 days): FREE
Priority Shipping (10–12 days): $2.99

Orders placed in Canada

Standard Shipping (15–20 days): FREE
Priority Shipping (10–15 days): $2.99

Note: These delivery times are estimates. Some orders may arrive faster or slower depending on the recipient’s location and the fulfillment center used.

None of our deliveries are subject to import charges, regardless of your country.

Processing Times

Orders take between 1–2 business days to process before being shipped out.

Tracking Information

Once your items are shipped, you will receive an automatic email notification with your tracking number.
If you need more detailed information, please contact us at info@ankleon.com.

Delivery

Most orders are delivered by your local postal service.
If you are not home at the time of delivery, a notice card may be left with instructions for collection.

Unexpected Delays

In some cases, delivery may take longer than standard times due to customs or other factors beyond our control.
If your package is delayed, please contact us and we’ll assist you.

Failed Delivery

If a package cannot be delivered due to incorrect details or if refused, it will be returned to us at the customer’s expense.
The return cost will be deducted from the refund amount.

Items Not Received But Tracking Shows Delivered

We do not refund or replace items marked as delivered.
If this happens, contact us at info@ankleon.com and we will investigate.